Field notes
Short writing from engagements—naming rules, false wins, success ghosts, and honest scope.
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Name the outcome, not the bot colour
When a release renames a workflow step, every success report keyed on the old label goes quiet—or worse, stays loud with the wrong meaning.
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Charts that lie about automation wins
A missing mid-path outcome event invents success that the floor never felt.
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GMT cohorts and automation success ghosts
Day-one success can move when clocks and bot IDs move—not when the workflow does.
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What Workflow AI Digital will not sell you
Expect clearer automation success decisions—not a managed dashboard subscription.
