App analytics
Automation Success Baseline
Define what “successful automation” means for one workflow, then instrument the events that prove it—without inventing vanity completion rates.
£4,850 · 8 business days
Operations and product teams in the UK often ship workflow automations faster than they agree on success. A bot marks a ticket closed, a chart celebrates completion, and nobody notices that humans still rework half the cases overnight.
An Automation Success Baseline starts from one live workflow: the intended outcome, the steps that must finish without human rescue, and the failure modes that still count as work. We map events already in your stack, name gaps honestly, and write ownership rules so the next release cannot silently rename success.
You leave with a baseline scorecard, a gap list, and a short measurement guide. We do not install a new analytics product or operate your automation platform for you.
Typically included
- Success definition for one priority workflow
- Event and property ownership map
- Silent-step and false-success gap list
- Baseline scorecard your team can maintain